Frequently Asked Questions (FAQs)
Below we have compiled a list of the most commonly asked questions. Please refer to this page for any concerns you may have!
Yes, we are fully licensed and insured!
We currently only serve the Raleigh area. The specific zip codes include 27615, 27614, 27613, and some parts of 27612.
Yes! Our company phone also accepts text messages. If you would prefer to communicate that way, please feel free to do so.
Absolutely! In fact, we currently only accept payment through credit card or PayPal.
No, we do not accept any cash or check payments.
We send invoices electronically through your provided e-mail address you put onto your account.
We require an e-mail address to be put on file in order to do business with us.
We do, with the exception of fertilization/weed control and lawn mowing. We require a customer to sign up for a recurring plan in order to provide those two services.
We guarantee you’ll be impressed! However, in the event you’re not happy with the work, please provide us a chance to make it right for you. If you’re still unhappy, and your disappointment is fair and reasonable, we will provide you with a 100% refund.
We do not provide contracts where you combine multiple services and pay a fixed fee per month.
That’s right! Because we do not lock you into contracts, there is no obligation to continue service in the winter due to grass dormancy. However, we recommend having us come out at least once a month just to do a quick clean-up and prepare for the spring season.
The only time we provide discounts is in the event of a promotion we have going on. Otherwise, we do not provide discounts.
Absolutely! We want the same crew on your home because we want a team that will become familiarized with the quality of your home.